how to change phone number on alexa

How to Change Phone Number on Alexa

Amazon’s Alexa has become a staple in many households, providing convenience and automation to everyday tasks. One of the features that users can take advantage of is Alexa’s calling and messaging capability, which allows users to make voice and video calls, send messages, and even drop in on other Alexa-enabled devices. To use this feature, you need to have a phone number associated with your Alexa account. If you need to change your phone number for any reason, this article will guide you through the process.

Before we begin, make sure you have your new phone number readily available as you will need it to complete the steps. Additionally, ensure that you have the latest version of the Amazon Alexa app installed on your mobile device.

Here are the steps to change your phone number on Alexa:

Step 1: Open the Alexa App
Launch the Amazon Alexa app on your mobile device. Make sure you are signed in with the Amazon account that is linked to your Alexa-enabled device.

Step 2: Access Settings
Tap on the menu icon located in the top left corner of the app. It looks like three horizontal lines. In the menu, choose “Settings.”

Step 3: Select Your Profile
In the settings menu, scroll until you find the section labeled “Alexa Preferences.” Tap on “Alexa Account” to access your account settings.

Step 4: Edit Phone Number
Within the Alexa Account settings, you will see various options related to your account information. Find and tap on “Communication” or “Calling & Messaging.”

Step 5: Change Phone Number
On the Communication or Calling & Messaging page, you should see your current phone number listed. Tap on it to edit the phone number.

Step 6: Enter New Phone Number
Enter your new phone number in the provided field. You may need to include the country code, such as +1 for the United States. Double-check the number for accuracy before proceeding.

Step 7: Verify New Phone Number
Once you have entered your new phone number, select the option to verify the number. Amazon may send a verification code to the new phone number to confirm its ownership. Enter the code when prompted to complete the verification process.

Step 8: Save Changes
After successfully verifying your new phone number, save the changes by tapping on the “Save” or “Update” button. Alexa will now update your phone number, and you can start using it for calling and messaging purposes.

Remember to inform your contacts about your new phone number if they have been using the previous one to reach you through Alexa’s calling and messaging feature. This way, they can update their contact information accordingly.

In conclusion, changing your phone number on Alexa is a straightforward process that can be completed within the Amazon Alexa app. By following the steps outlined in this article, you can easily update your phone number and continue to enjoy the convenience of Alexa’s communication features with your new contact information. Happy calling and messaging!